L—04Systems · SHIPPED
Latency asa designmaterial
Premise
Instead of hiding a 900ms model call, choreograph it: show the system thinking in a way an operator can read at a glance.
Finding
Operators tolerate latency they can measure. A visible frame counter beat scepticism about the model far better than a spinner.
Method
- 01
Progress expressed as tokens landed, not as a percentage guess.
- 02
Cancel always available, never buried.
- 03
Stale results marked, never silently replaced.
- P95 latency
- 910ms
- Abandon rate
- -64%
- Trust score
- +31
Numbers
Runtime n/a
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